How HanYu Wash Basin Factory Welcome and Receive Customers？

It is in the development of international business that more and more customers visit suppliers on site in order to understand the factory’s production capacity and quality management system. As a professional ceramic wash basin factory in the industry, HanYu has been committed to providing high-quality wholesale bathroom sink products and services for customers.

We attach great importance to the on-site visit made by customers. It is not only a good opportunity to prove our production capability but also an important move to further develop the trust and establish a long-term cooperative relationship. In the reception of visiting customers to our factory of washbasins, we will carefully organize the reception process and try our best to ensure customers will have a pleasant and satisfying inspection process. The following is to introduce the customer reception process of HanYu’s wash basin factory.

Preparation Before the Customer’s Visit

Air Tickets and Accommodation Arrangements

Right after confirmation from customers of their visit to the HanYu wash basin factory, we will provide them with suggestions for air tickets and accommodations so that it will be easy for customers to choose flights and hotels that are most convenient and comfortable for them. If there is a customer in need, we will also try our best to help customers purchase a ticket to our city and a hotel booking for the sake of the customer’s smooth trip without any concerns.

Itinerary Planning Communication

We communicate with customers in advance to confirm their specific needs and visit schedule. Through detailed itinerary arrangements and communication, we can prepare appropriate display materials, production process introductions and product samples for customers to ensure an efficient and orderly visit experience.

Factory Visit Reception Process

Airport Pick-up Service

Depending on the customer’s arrival time, we will arrange a special car to pick up the airport, or provide detailed transportation instructions to ensure that the customer arrives at HanYu wash basin factory smoothly. We look forward to providing customers with a home-like experience with thoughtful service.

Welcome Meeting

After the customer arrives at HanYu wash basin factory, we will arrange a welcome meeting with the person in charge to briefly introduce the factory’s history, scale and core technology to the customer. Through the initial introduction, customers can have a clear understanding of our company.

Factory Tour and Product Display

We will take customers to visit the production line of the HanYu wash basin factory during a formal visit, introduce the process flow, quality control, and production management. The detailed introduction of design, materials, and processes will be given for products of customers’ interest so that customers may have a further understanding of our products.

Business negotiation and Q&A

Detailed Answers to Products and Services

During the visit, we will answer customers’ questions about product quality, process technology, customization options and other aspects in detail. Through detailed introduction and professional explanation, we hope to make customers confident in HanYu wash basin factory’s products.

Business Cooperation Plan

Based on customer needs and target markets, we will provide customized business cooperation plans, introducing cooperation models, supply capabilities, service support and other contents. Our goal is to bring customers a satisfactory business cooperation experience through professional services.

Special Dining Experience

Arrangement of Meals

After the visit, we will invite customers to dinner. You can choose to experience local specialties or arrange a formal business dinner. This is not only to express our hospitality, but also an opportunity to enhance the relationship and deepen understanding between the two parties. We hope that customers will feel sincerity and respect in their communication with HanYu wash basin factory.

Follow-up Services After the Visit

Send-off and Thank You Farewell

When customers leave, we will provide a send-off service to express our gratitude to customers for visiting HanYu wash basin factory and sincerely hope that both parties can reach a cooperation. Before leaving, we will express our expectations for cooperation to customers and keep in touch.

Follow-up Feedback and Q&A

After the customer visit, we will contact the customer in time with the feedback to listen to the opinions of the customer, answer follow-up questions, and further explore the possibility of cooperation. We are well aware that every customer’s opinion is an important reference for us to improve our service.

Conclusion

At HanYu wash basin factory, the requirements of customers are always put in the first place, and we are committed to providing customers with a first-class reception experience. We believe that with careful reception arrangements and sincere service, customers could have a deep understanding of our production capacity and professional level. We will try to establish a long-term and win-win cooperative relationship with each customer and create greater value for customers through our strength and sincerity.